Post by anuja on Jul 7, 2012 17:08:38 GMT 5.5
Company Profile Dell International Service India Pvt. Ltd. www.dell.com/services
Dell Services is a global provider of innovative solutions and capabilities to clients worldwide. Dell has deep industry expertise and a portfolio of interrelated consulting, business processes, application, and infrastructure services, necessary to create innovative solutions that achieve and sustain measurable results. Dell Inc acquired Perot Systems in the month of October 2009, resulting in the Dell Services organization. Pursuing excellence in everything we do is the very foundation of our company culture. We empower each of our associates to make decisions and take actions to ensure we are delivering the very best service we can to our clients.
Job Title
Call Center Executive
Job Description:
1. Identify the outstanding claims with payers through the reports from clients2. Place calls with payers with regard to outstanding claims
3. Document the details of the calls made to payers in VIMS and the client software
4. Coordinate with the team leader in following the processes
5. To follow Information Security Policy and Compliance requirements including regulatory compliances
Role: Associate/Senior Associate -(NonTechnical)
Industry Type: BPO/Call Centre/ITES
Functional Area: ITES / BPO / KPO /LPO/ Customer Service / Operations
Keywords: Good Communication, BPO, Call Center, call centre, Customer Suppport, healthcare,inbound process, outbound process
Desired Candidate Profile
Education: (UG – Any Graduate – Any Specialization) OR (PG – Any PG Course – Any Specialization)BE/BTech Graduates with aggregate less than 70% only can apply.
BE/BTech in Boi Medical, Bio Technology ot Bio Informatics with any percentage can apply.
Graduates/Diploma Holders with or without expereince can apply
Diploma Holders ( 10+3 or 12+2 ) can only apply
2012 Graduates can also apply
Candidate Should be good in oral communication
Candidate should be flexible to work in continuous night shifts
DELL Services
A9, 1st Main Road, Ambattur Industrial Estate
Chennai -58
Interview Dates:Monday – Friday
Timings: 10 am to 5 pm
Dell Services is a global provider of innovative solutions and capabilities to clients worldwide. Dell has deep industry expertise and a portfolio of interrelated consulting, business processes, application, and infrastructure services, necessary to create innovative solutions that achieve and sustain measurable results. Dell Inc acquired Perot Systems in the month of October 2009, resulting in the Dell Services organization. Pursuing excellence in everything we do is the very foundation of our company culture. We empower each of our associates to make decisions and take actions to ensure we are delivering the very best service we can to our clients.
Job Title
Call Center Executive
Job Description:
1. Identify the outstanding claims with payers through the reports from clients2. Place calls with payers with regard to outstanding claims
3. Document the details of the calls made to payers in VIMS and the client software
4. Coordinate with the team leader in following the processes
5. To follow Information Security Policy and Compliance requirements including regulatory compliances
Role: Associate/Senior Associate -(NonTechnical)
Industry Type: BPO/Call Centre/ITES
Functional Area: ITES / BPO / KPO /LPO/ Customer Service / Operations
Keywords: Good Communication, BPO, Call Center, call centre, Customer Suppport, healthcare,inbound process, outbound process
Desired Candidate Profile
Education: (UG – Any Graduate – Any Specialization) OR (PG – Any PG Course – Any Specialization)BE/BTech Graduates with aggregate less than 70% only can apply.
BE/BTech in Boi Medical, Bio Technology ot Bio Informatics with any percentage can apply.
Graduates/Diploma Holders with or without expereince can apply
Diploma Holders ( 10+3 or 12+2 ) can only apply
2012 Graduates can also apply
Candidate Should be good in oral communication
Candidate should be flexible to work in continuous night shifts
DELL Services
A9, 1st Main Road, Ambattur Industrial Estate
Chennai -58
Interview Dates:Monday – Friday
Timings: 10 am to 5 pm